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FAQS

How long does delivery take?

We aim to ship your orders within 1 day. All UK parcels are sent out by first class post and should arrive within 1-2 days Monday-Saturday. All international parcels are sent out by international standard, please allow 7 days in Europe and 10 days for USA.

 

Where do you ship?

We currently ship to: UK, Ireland, Poland, Germany, Sweden, Netherlands, USA and Australia.

*If you would like an item shipped to another country not currently offered, please get in touch through the contact page and it can be arranged.

 

How do I care for my mask?

All masks are machine washable. We recommend that you wash it on a gentle cycle and in a washing bag to prevent the elastic getting caught on other items of clothing and over stretching. You can choose to iron it after washing (iron the satin masks with a piece of fabric between the iron and the mask).

 

Do your masks include space for a filter?

Currently we do not have a space for a filter but all masks are created with two layers of fabric for extra protection.

 

Which size is best for me?

Please see the size guide linked here. If you still have questions don't hesitate to contact us through the Contact Page.